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Technical Support

If you're having any technical support issues (like your post isn't showing up after you post it), please add a comment to this page.

Brian Kerr's picture

Post showing in my own blog, but not on reading page

Here's a post I made about Frankel which doesn't show up in that reading's page. I think I have a few other posts in the same circumstance.

When I went back to the post linked above, the "You are writing about:" field was empty. Even if I set it to Frankel1999 and then save, nothing changes.

Unsure what to do next?

Paul Resnick's picture

should be fixed now

There were two separate problems, which should be fixed now.

One problem was that the query to find all the linked blog entries for a reading, it only grabbed the first few-- now it gets all of them.

A second problem was that when you edited a blog entry, it was losing the link to the reading-- now it doesn't.

If anyone's blog entry is still not showing up on a readings page where it should, please let me know. 

Brian Kerr's picture

Chat doesn't work in Safari

I don't think this is a big deal, just something for people to be aware of.

Ayça AksuErkan's picture

Chatbox didn't post what I said

This happened twice. I wrote something in the box on chat window. Pressed on enter and it didn't post. Other times it was OK. Maybe this is due to load or network traffic.

Brian Kerr's picture

Nobody is chatting (thank goodness)

...but just in case it comes up again, due to an interaction between my browser (Camino) and the chat box's lousy javascript, if I hit enter, my statement would disappear. But if I removed focus from the text entry box and manually hit the submit button (I don't recall the label text), then it worked fine. Maybe that was it?

Yong-Mi Kim's picture

Yes, this has happened to

Yes, this has happened to me. The post is visible in my own blog but not in the page for the reading.

Paul Resnick's picture

should be fixed now

See reply to Brian Kerr

jina's picture

blogs not showing up

it's happening again, especially when you go to preece 2003 for 884, you can't see any blogs. thanks!

Paul Resnick's picture

Fixed again

I reintroduced the problem when I added sorting by votes (things that had no votes weren't showing up). That's fixed now.

Ayça AksuErkan's picture

It just happened

I can see the posts in my personal blog but not in the page for PowazekChapter5 and SmithChapter6.

Greg Gamette's picture

Mac Compatibility

I'm using a Mac (as I know a number of other students are as well). I was hoping we could create a little thread within this technical support post describing ways to work around some of the weirdness seen when using Mac-based browsers (Safari and Firefox) with Drupal - assuming this is running on Drupal.

I'll go first. I can't seem to get the rich text editor to work in Safari or Firefox. Anyone have any luck with it on either of those browsers?

Which browser have people had the most luck with when using a Mac? I'm going to assume Firefox because of its cross-platform nature, but I'd like to hear from all the experts out there.

Thanks!

Greg Gamette's picture

Mac Compatibility

I'm using a Mac (as I know a number of other students are as well). I was hoping we could create a little thread within this technical support post describing ways to work around some of the weirdness seen when using Mac-based browsers (Safari and Firefox) with Drupal - assuming this is running on Drupal.

I'll go first. I can't seem to get the rich text editor to work in Safari or Firefox. Anyone have any luck with it on either of those browsers?

Which browser have people had the most luck with when using a Mac? I'm going to assume Firefox because of its cross-platform nature, but I'd like to hear from all the experts out there.

Thanks!

Nika's picture

Quoting text

Can someone please tell me how to quote text?! I have seen a few of you do it, but I can't find any widget in the rich-text formatting box for it.

Lev Rickards's picture

I was going to mention this

I was going to mention this in class tomorrow. It's the < blockquote > tag.

Paul Resnick's picture

Hit the right indent icon

In the WYSIWIG editor, just click on the right indent icon (second row, 4th from the left).

Ayça AksuErkan's picture

I don't get what I see

I tried to use rich-text interface and post my proposal several times.
Somehow it didn't save my changes when I tried to insert links or create headings. Finally I gave up and posted without the formatting.

Trek's picture

rss

attempting to view the RSS feed in Safari makes the feed address appears as:

feed://icd.si.umich.edu/684/blog/blog/17/blog/blog/blog/blog/blog/blog/blog/blog/blog/blog/blog/blog/blog/blog/blog/blog/blog/feed

and obviously fails

Paul Resnick's picture

Try this URL

Not sure what's going on with Safari, but the URL for an RSS feed of your blog is blog/17/feed

jina's picture

posting window

I'm using PC, and very often the posting box, that I'm typing in right now doesn't get activated. I can't click on it, the cursor doesn't appear, let alone the UI buttons of the posting box. I need to do many ritual stuff to make it appear and able to write on it.

OS

What OS are you on.  What Broswer?

Ayça AksuErkan's picture

I cannot see any of my posts on the pages for readings

Something wierd is happening. I cannot see my posts in the pages for readings where everybody's posts are displayed although I can see them in my blog. That was the case for one of the posts for this week but now I cannot see any of them.

Paul Resnick's picture

problem now fixed

This problem has been fixed now.

David Choi's picture

Cannot see my posts in the readings

I cannot see my posts in the readings but they appear in my blog.  It is the same problem Ayca is having. 

Sun-mi Kim's picture

A blog does not appear under the topic

I just uploaded a blog under SmithChapter3, but it does not appear under the topic. I thought I was the first one who posted a blog for the topic for a moment :).  

Nika's picture

I posted one under Ren and

I posted one under Ren and it is also missing. Wah!

Yong-Mi Kim's picture

Me too!

I just posted one under Ren and it is only showing up on my blog.

Jesse Chandler's picture

I am still having this problem as well

Xiaomu Zhou's picture

Yonn-Mi, yours is under Ren

Yonn-Mi, yours is under Ren right now. But others are still only under their own blogs instead of the public topic pages. I have informed Paul asking for some technical support.

Fixed

All blogs should show up in the right areas now.  Please check and let me know either via fourms or directly.

Sun-mi Kim's picture

My blogs have appeared under topics!

TXS!

Ayça AksuErkan's picture

Can't edit my comment

I could edit this one, but I cannot edit my latest comment to Nika's post.

Ayça AksuErkan's picture

I am having the same problem again

I don't see edit link in some of my comments.

Yong-Mi Kim's picture

Not able to attach document

I am on Firefox on a Mac and I am not able to attach a file to my blog posting. I have done this before, so this baffles me. Basically I see no options, buttons, or other widgets allowing me to upload a document.